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Communications

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September 2017
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Schoolcomms

Schoolcomms link click here

We will send all correspondence to parents and carers via Schoolcomms by email. For those parents that have already provided us with an email address you need to take no further action apart from to ensure that you monitor your email address regularly and update us of any changes to email addresses.

For parents and carers where no email address has been provided our system will identify the need to send home a hard copy of the letter which will come home via the student as quickly as possible. This may mean that there is a delay in parents and carers who have not provided an email address in receiving information which other parents and carers will have been sent by email, for example to secure a space on a limited place trip.

Messages for all parents and carers

These may be sent by text via the Schoolcomms system. The telephone number that will appear on your mobiles will be 01438 300309 (we recommend that you put this number in your address book, under Barnwell so it will be easily identifiable).

Parents who have not registered an up to date mobile number with us, will not receive a text that is for a group of, or all parents and carers.

Parents and carers who have not registered a mobile number with us would need to refer to our website for updated emergency information.

To ensure that you as parents and carers receive messages from the school in the most efficient way in an emergency it is advisable that you provide us with a mobile number.

Emergency contact for individual parents

As has previously been the case, if the school needs to contact an individual parent or carer urgently then this would be via a phone call to the telephone numbers held on our system. It is therefore important that you keep us up to date with any changes to contact details.

Payments online

Parents and carers will need to register to be able to make payments on-line for a student’s catering account and make other payments via School Gateway.

The facility on School Gateway will include all payments for trips, authorisation for a student to attend a trip, details of any medical conditions for trips and enable you to make payments for other school items.

The number of places available on a trip will be managed by the system on a first come first-served basis for most trips.

Details regarding administration arrangements for trips will be notified separately to parents and carers as part of the trip organisation.

It is therefore necessary that all parents register with School Gateway to be able to send payment, authorisation and medical information for trips. Students will still be able to add cash to their lunch account via the cash machines in the dining hall.

To make online payments register with School Gateway

To register you must have supplied us with an email address and a mobile phone number. Once you have supplied these contact details follow the instructions below to register for a School Gateway account, manage your child's catering account online and make other online payments including school trips.

1. Go to www.schoolgateway.com or download the app, if you have a smartphone, please download School Gateway from your app store (Android and iPhone). The app shows the same information as the website PLUS you can send app messages to the school for FREE – this will also save the school money when we send text messages

2. When you visit the School Gateway website for the first time, please select ‘New User’ and enter your email address and mobile telephone number you have registered with the school

3. The system will send a PIN code to your phone; please enter this PIN code and your account will be activated for you.

If you have not supplied us with an email address or a mobile phone number please email these details stating your child's name, child's tutor and college group and your contact details to communication@barnwell.herts.sch.uk or complete the slip below and return to the reception on either Middle or Upper School. Once we have added your contact details you will be able to register on School Gateway.

Keeping contact information up to date

It is a parent and carer responsibility to ensure that changes to any email addresses and mobile phone numbers are notified to the school. To help maintain accurate records of contact information and other data regarding a student a data collection sheet will be sent home to be checked and updated by parents/carers at least once a year.

Our system will notify us of any email addresses and mobile phone numbers that appear to be inaccurate and we will proactively work to resolve these queries as they become apparent.

If you have any questions please email Mrs Rebecca Latta at R.Latta@barnwell.herts.sch.uk